海Haiyuntu
HAIYUNTU SUPPORT

How can we help?

Contact our team for account connections, publishing issues, privacy requests or platform-review questions.

EMAIL SUPPORT

api_service@golantechcn.com

Available Monday–Friday, 09:00–18:00 China Standard Time (UTC+8), excluding public holidays.

Email support

Response targets

  • General questions: within 2 business days
  • Account or publishing issue: initial response within 1 business day
  • Privacy or deletion request: acknowledgment within 2 business days
  • Urgent security report: initial response within 24 hours

These are response targets, not guaranteed resolution times. Complex issues or third-party platform reviews may take longer.

HELPFUL LINKS

Manage your account and data

TikTok publishingReview the full workflow →Meta managementUnderstand permission use →Delete dataDisconnect or request deletion →
WHAT SUPPORT COVERS

Help for platform operations and account control

Support resources focus on Haiyuntu connections, user-controlled publishing, privacy and system use.

PLATFORM OPERATIONS

Connection and publishing support

  • OAuth connection guidance
  • Eligible account and Page selection
  • Publishing-setting explanations
  • Processing and failure-status guidance
  • Platform limitation clarification
ACCOUNT & DATA

Privacy and account-control support

  • Disconnect and revoke instructions
  • Data-access and deletion requests
  • Account ownership verification
  • Security concern escalation
  • Policy and documentation questions