Haiyuntu Data Deletion Instructions
You can request deletion of data that Haiyuntu received from a connected platform at any time.
Delete inside Haiyuntu
- Sign in to Haiyuntu.
- Open Social Accounts.
- Select the account that you connected and choose Disconnect.
- Confirm removal. Haiyuntu revokes or removes stored authorization credentials and deletes locally associated platform account data.
Request assisted deletion
Email api_service@golantechcn.com from the email address associated with your Haiyuntu account. Include the platform and connected account name, but never send a password or access token. We verify and complete valid requests within 30 days unless continued retention is legally required.
Meta data deletion callback
Meta may send a signed deletion request directly to our configured callback. Haiyuntu validates the signed request, deletes data associated with the Meta user identifier, and returns a status URL and unique confirmation code.
Contact
Anhui Guolan Network Technology Co., Ltd.
Bengbu, Anhui, P.R. China
Email: api_service@golantechcn.com
Data Deletion Instructions
Disconnect a platform, revoke authorization or request deletion of Haiyuntu data.
数据删除说明
断开平台、撤销授权或请求删除海云途数据。
Option 1: Disconnect in Haiyuntu
- Sign in at publish.golantechcn.com.
- Open Connections or Account Settings.
- Select the connected TikTok, Facebook or Instagram account.
- Choose Disconnect and confirm.
Disconnecting stops future access through that connection and starts deletion of stored OAuth tokens.
Option 2: Revoke on the social platform
You may remove Haiyuntu from TikTok's connected-app settings or Meta's Business Integrations settings. After revocation, Haiyuntu can no longer use the revoked token. To also delete historical Haiyuntu records, submit the request below.
Option 3: Request deletion by email
Email api_service@golantechcn.com with the subject “Haiyuntu Data Deletion Request.” Include:
- Haiyuntu account email or user ID;
- connected platform and account display name;
- whether you request connection-data deletion or full account deletion.
Processing time and status
We acknowledge requests within 2 business days and complete verified deletion within 30 days. OAuth tokens are deleted or rendered unusable within 7 days. If law, security or a dispute requires limited retention, we will explain the category and basis.
We provide a deletion reference number by email. Reply to the acknowledgment email with that number to request status. When deletion is complete, we send a confirmation.
What is deleted
Depending on the request: platform identifiers, tokens, saved connection details, user-saved content, publishing records and account profile information. Deleting Haiyuntu data does not delete content already published on a social platform; users must remove that content on the platform itself.
方式一:在海云途断开连接
登录系统,打开连接或账号设置,选择已连接的平台账号,点击断开并确认。
方式二:在社交平台撤销
可在 TikTok 已连接应用或 Meta 商务集成设置中移除海云途。若需同时删除海云途历史记录,请发送删除请求。
方式三:通过邮件请求
发送邮件至 api_service@golantechcn.com,主题为“Haiyuntu Data Deletion Request”,提供海云途账号邮箱或用户 ID、已连接平台及账号显示名称、请求删除连接数据或完整账号。
处理时限与状态
我们会在 2 个工作日内确认请求,并在验证后 30 日内完成删除;OAuth 令牌在 7 日内删除或失效。确认邮件会提供删除参考编号,可回复邮件查询状态,完成后将发送确认。
删除范围
视请求而定,包括平台标识符、令牌、连接资料、用户保存内容、发布记录和账号资料。删除海云途数据不会删除已发布到社交平台的内容,用户需要在相应平台自行删除。